Frequently Asked Questions
Considering permanent makeup or getting ready for your appointment? Here are answers to some of the questions we hear most often.
Do I need a consultation before booking?
A separate consultation usually isn't necessary. Every appointment begins with a detailed consultation before the procedure starts. Sally will discuss your goals, evaluate your features, and carefully design and map the shape before any permanent makeup is performed. Nothing begins until you're in agreement with the design.
How long does an appointment take?
Most new permanent makeup appointments take approximately two hours, although appointment times vary by service.
A significant portion of that time is devoted to consultation, measuring, mapping and designing your result.
Does permanent makeup hurt?
Most clients experience some mild discomfort, but a topical numbing agent is used to make the procedure as comfortable as possible.
Everyone's sensitivity is different, but most clients find the process very manageable.
How long do permanent brows last?
Permanent makeup gradually fades over time rather than disappearing all at once.
For many clients, brow services remain visible for approximately 1½–3 years before a color boost is desired. Skin type, sun exposure, skincare products, lifestyle and other factors can all affect pigment retention.
Will I need a touchup?
An initial touchup is recommended for new brow procedures and is scheduled after your first appointment, to take place around 6–8 weeks later.
This allows Sally to evaluate how your skin retained the pigment and make any appropriate refinements to color, shape or density.
What if I already have permanent makeup on my eyebrows?
Please contact us before booking if you've previously had microblading, powder brows, nano brows or any other permanent makeup performed by another artist.
Send one or two clear, close-up photos of your brows to 707-980-3923. Sally will determine whether the existing work is faded enough to work with or whether removal or correction may be recommended first.
Is a retainer required to book?
Yes. A $100 retainer is required to reserve your appointment and is applied toward the cost of your service. We require at least one week's notice to cancel or reschedule your appointment without forfeiting the retainer.
What happens if I'm late or miss my appointment?
We allow a 15-minute grace period. Arriving later than that may require your appointment to be rescheduled so that appointments later in the day are not delayed.
No-shows and changes made with less than one week's notice will result in forfeiture of the retainer.
Are there situations where I should contact you before my appointment?
Yes. Please contact us before scheduling if you:
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Are pregnant or actively breastfeeding
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Have active irritation, wounds or a skin condition in the treatment area
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Have recently had Botox, a chemical peel or another intensive facial treatment
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Currently use or recently used isotretinoin/Accutane or strong prescription retinoids
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Have a medical or skin condition that may affect healing
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Have an allergy or sensitivity to lidocaine
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Have previous permanent makeup in the treatment area
If you're unsure, just ask us before booking. We'll let you know whether the procedure should be scheduled now or postponed.
Can someone come with me to my appointment?
Friends or family are welcome to wait in our comfortable lobby, however only the individual receiving the procedure is permitted in the treatment room, except in cases where a translator or physical assistance is needed.
Are permanent makeup results guaranteed?
Every person's skin and healing process is different, so exact pigment retention and healed results cannot be guaranteed.
Skin type, body chemistry, lifestyle, sun exposure and adherence to aftercare can all affect healing and longevity. For this reason, completed services are non-refundable.
How do I book an appointment?
Use the 'Book Now' to send us a message, or text 707-980-3923.
Eyes By Sally is located at 301 Alamo Drive, Suite H in Vacaville, CA
Ready to get started?